Future of your Business, Family and Wider World by Dr Patrick Dixon, Futurist Speaker, Keynotes on Growth Strategies and Leadership, Lecture Slides, Articles and Videos from Conferences - 15 million unique visitors to MAIN Futurist site (articles / keynotes / videos) - link on right to www.globalchange.com
March 11, 2019
March 08, 2019
February 26, 2019
Future of Retail, Shopping Malls, Mobile Customers, Home Delivery in Gre...
Future of retail: Futurist keynote speaker for Lambda Developments event in Athens on future of retail in Greece. How retail spending is changing. Future of shopping malls, supermarkets, out of town stores, convenience stores, markets in Greece. Impact of mobile and e-commerce on omnichannel customers. Location based marketing. Global e-commerce trends.
Mega-chains will dominate retail growth across Greek cities, in traditional retail and online.
In many EU nations, 70% of all retail spending is already in just four or five retail chains, and across the EU as a whole, 50% of all food sales take place in just ten chains. National price wars will become regional price wars.
Sales by chains in the EU will continue to grow fast – 25% growth over the last 14 years, but their retail floor space has grown at twice that rate, so their productivity has fallen. And the value of total EU food sales has also fallen over the last 15 years, with a recent small upturn at economies have improved. One reason is that more people are eating out more often, and this will continue.
We see many more shopping centres, but for every square metre of new space, another metre has to close, especially with sales shifting so rapidly online. Therefore, expect huge pressure on rents for commercial retail, and loss of large numbers of smaller stores.
Many large out-of-town grocery stores will close across Western Europe over the next decade, as middle-class shoppers shift from large weekly purchases, to buying food from local stores – most sales from people less than 700 metres away.
Competing on price alone will mean a downward spiral and low profits. Apart from scale, the best way to compete will be to stay very small, trading from local market stalls, street corners, or on eBay as a specialist retailer.
Street markets will continue to be popular: providing buzz, energy, ‘street atmosphere’, local variety. Larger chains will create more market-stall atmospheres in parts of their retail areas. All in response to the greatest challenge of all to traditional retail grocery ‒ boredom with a few large chains, all very similar. Customers want consistency, but they also need to explore and be excited.
The web is making customers very impatient. Every second counts. You can loose easily 75% of mobile online sales on a website where pages take over 5 seconds to load. Global e-commerce sales will be $5 trillion by 2025, from more than $2.6 trillion in 2018, mostly on mobile devices.
Amazon is now the world’s third largest retailer after companies like Wal-Mart, Carrefour and Tesco, with $232bn of sales a year. Over 30% of all UK shopping apart from groceries is already online, growing at 10% a year, mostly via mobiles.
E-commerce is growing at 30% a year in Asia. These are pointers to the future of Greek retail. In Greece, EU5bn is already spent online, mainly on shoes, clothes and electronic devices - over 3% of the entire economy, and 25% of this is bought on smartphones.
Forget about shopping online or offline – both are merging into one. Someone standing in your Athens store is probably searching your competitor’s website at the same time. Online sales will be an even greater threat to traditional retailing in Greece than large chains or budget warehouses.
Shopping malls will need to become complete leisure destinations – experience, fun, entertainment, eating out – to compete with online.
Expect huge growth in click and collect, where goods are delivered to somewhere other than your home. Same hour delivery will be common people in many cities, for a premium price.
January 23, 2019
February 14, 2018
February 02, 2018
December 15, 2017
Massive risks of web disruption to entire nations by cutting undersea cables - hybrid war and conflicts
As I predicted in 2005, Ministry of Defence in UK today says it recognises massive risks that fishing trawlers or mini subs could be used by a hostile nation to cut every single internet cable from UK to rest of world - in minutes - resulting in economic paralysis.
Impossible to prevent - cables are very long, in deep water and cannot be patrolled along entire length hour by hour.
Locations of these cables are also clearly marked on many maritime maps (to warn trawlers not to damage them). Also locations where they come ashore are known.
Expect UK government to invest / encourage investment in more satellite bandwidth and also in radio base stations between France and the UK, surrounded by military grade security - both to provide basic web communications in emergency.
But international web traffic would still be so slow that it would be liable to gridlock, without the entire nation being asked to stop all non essential web use.
https://www.globalchange.com/with-3bn-accounts-hacked-in-a-company-cyberattacks-are-the-greatest-single-risk-to-your-business-nation-and-wider-world-the-truth-about-cybersecurity-and-what-to-do-about-it.htm
Impossible to prevent - cables are very long, in deep water and cannot be patrolled along entire length hour by hour.
Locations of these cables are also clearly marked on many maritime maps (to warn trawlers not to damage them). Also locations where they come ashore are known.
Expect UK government to invest / encourage investment in more satellite bandwidth and also in radio base stations between France and the UK, surrounded by military grade security - both to provide basic web communications in emergency.
But international web traffic would still be so slow that it would be liable to gridlock, without the entire nation being asked to stop all non essential web use.
https://www.globalchange.com/with-3bn-accounts-hacked-in-a-company-cyberattacks-are-the-greatest-single-risk-to-your-business-nation-and-wider-world-the-truth-about-cybersecurity-and-what-to-do-about-it.htm
November 16, 2017
Truth about BlockChain, BitCoins - impact on banking, insurance - BlockC...
I have advised hundreds of the world’s largest corporations on digital trends, and one of the biggest that CEOs and boards are now talking about is Blockchain. What is Blockchain and what does it mean for us? Could Blockchain wipe out our business, or will Blockchain help us grow?
Here is a comment after my recent keynote for the global team of Generali Insurance, on Blockchain.
So what is Blockchain?
Blockchain is a very clever method for making permanent global records, with copies held in many different places, totally safe from corruption, deletion, alteration or cyberattack.
Blockchain uses the same technology as BitCoin and other so-called cyptocurrencies.
BitCoin technology was developed to allow a new “virtual” currency to be created, coin by coin, in a way that is permanent, protected, cannot be duplicated or destroyed. It costs a lot of money, mainly electric power to run computers, to create each BitCoin, so they are rare and have real value. BitCoins are traded against many other currencies.
Blockchain developed from BitCoins
BitCoins are also completely anonymous, and impossible to track when used for online payments, as well as completely secure.
BitCoins are controversial because the system is so strong, that they are now the payment of choice used by many criminal gangs, for drugs, ransom payments, arms deals and so on.
The system works because each payment is registered in an ultra-secure database which cannot ever be altered. This means that each BitCoin can only be transferred once.
If you spend a BitCoin, you cannot spend your same BitCoin again. Once spent, it’s value is registered at the speed of light to another person permanently, using a system that we call BlockChain. Each “block” is an individual cluster of records, and each “Chain” is a time-stamped sequence of blocks.
But we can use the same registration system for another purpose: to register documents rather than ownership of BitCoins.
Why Blockchain really matters to most industries
Blockchain means that anyone in the world with online access can prove a particular document exists, when it was sent, who it was sent to and so on. We can also prove that an event has taken place, in a way which is fully transparent to everyone who needs to know this around the world.
The implications of this are going to be huge. And it will be many years before we work it all out. We are at a similar stage with Blockchain that we were with the web in 1997.
A lot of excitement and speculation, and also a lot of uncertainty about how it will affect us all in practice.
Blockchain Boom
There is no doubt that Blockchain has the power to completely transform every financial transaction or legal process, every trade agreement, every insurance claim and every supply chain ordering system.
That is why we are seeing huge investment in Blockchain innovation, inside large companies, and a huge number of new Blockchain startups, especially in FinTech.
Blockchain impact on real estate sales
Consider the complex processes to buy a house. Legal agreements are exchanged and signed. Deposits are made, and then final payments. After this, land ownership records are altered in government archives.
Each of these processes has to be checked and verified to prevent fraud and protect both buyer and seller. Each of these steps can be revolutionized using Blockchain.
And as that happens, we will find we have new ways to validate these steps – no longer the exclusive roles of banks and law firms.
A real estate agent could safely handle the whole thing, backed by Blockchain technology. Indeed, buyers and sellers could do far more themselves, cutting costs and speeding up transactions by many days or weeks.
Blockchain impact on insurance industry
Fraud is a major challenge in the insurance industry, and means that in many nations people are paying at least 5% more than they should be, just to pay for these losses.
Blockchain could change all that, as well as cut many other costs. Take the auto industry and car insurance. Imagine that every vehicle in the world has its own Blockchain record.
A global register of your car that contains date of sale, past and current owners, details of every repair, accident or insurance claim.
We could also create a global register of individuals and their current or past insurance policies, or a global register of all insured businesses and claims.
Automated travel insurance claims driven by Blockchain
Blockchain could mean completely automated insurance: from payment to policy issuing, to triggering a claim, to payout, to confirmation of receipt of payment and closure of the case.
A traveller could take out insurance against flight cancellation. The flight record is made automatically, and shows that a cancellation did indeed happen.
Within seconds, a payment is triggered into the policy holder’s bank account, before the traveller is even aware that the insurance company has been notified.
Blockchain impact on banking and international payments
Blockchain will protect international money transfers.
I spoke at a global payments conference recently and was shocked to discover how many global payments are still relying on last century tech for tracking – which is why cross-border payments are still so slow and so prone to errors.
Blockchain impact on supply chains and manufacturing
Blockchain could revolutionise supply chains and manufacturing, allowing buyers and sellers to be 100% confident about receipt of legally binding orders and payments, issuing of shipping documents, registration for customs and excise, proof of payment of import taxes.
Blockchain in legal firms and accounting
Legal processes depend fundamentally on proving that certain events have taken place, and in certifying the legal consequencies of those events.
Blockchain means that legal firms can prove that documents have been issued and in what form. Signed and dated documents can be authenticated in a global secure register.
Blockchain in digital forensics, compliance and regulatory processes
How do you prove that your digital records are correct? That the date of an email authorizing action on a health and safety matter is the real date and has not been deliberately altered to avoid a prosecution?
Blockchain can be used to permanently authenticate the fact of every email sent and received.
Blockchain can be used to validate all investor information, reports, and other important information.
So what happens next with Blockchain?
Expect to see a huge number of experiments with multiple failures along the way. As with all areas of FinTech, we will see common platforms and systems develop, for different industries, using common standards.
And there will be quite a fight amongst different companies to get scale and dominance of their own industry.
The most successful Blockchain companies will become the industrial or legal or financial “Google’s” of tomorrow, with immense influence and power, and systems which are used in many different parts of society.
The financial rewards will be spectacular for the largest winners in the new Blockchain economy. At the same time, we will see some spectacular failures and scandals.
Expect Blockchain and cryptocurrency frauds and scandals
Blockchain is highly complex, depends on sophisticated mathematics and is poorly understood by most small investors or non-technical board members of multinationals.
BlockChain and cyptocurrencies are both areas open to fraud, misrepresentation and deception on a gigantic scale, and expert advice is needed at every stage before engagement.
November 14, 2017
June 09, 2016
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